Your Privacy Matters
FABTECH EXHIBITION STANDS AND SIGNS LTD is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Details: Name, email address, phone number, company name, and physical address.
- Project Information: Details about your exhibition or event requirements, floor plans, and design preferences.
- Website Usage: IP address, browser type, pages visited, and time spent on our site (via cookies).
- Payment Information: If you make a payment, we may collect billing details (processed securely through our payment partners).
2. How We Use Your Information
We use your personal data for the following purposes:
- To provide and manage our exhibition and event services.
- To communicate with you regarding your projects, quotes, and inquiries.
- To send you important updates, invoices, and contractual information.
- To improve our website and services based on user feedback.
- To comply with legal and regulatory obligations in Kenya.
3. Legal Basis for Processing
We process your personal data under the following lawful bases:
- Contractual Necessity: To fulfill our obligations under any contract with you.
- Legitimate Interest: To improve our services and communicate with you effectively.
- Consent: Where you have given explicit consent for specific processing activities.
- Legal Compliance: To comply with applicable laws and regulations.
4. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- Service Providers: Trusted third parties who assist us in delivering our services (e.g., fabrication, transport, AV partners).
- Legal Authorities: If required by law, we may disclose your data to regulatory bodies or law enforcement.
- Event Venues: Venue operators may require certain details for access and security purposes.
All third parties are bound by confidentiality and data protection obligations.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These measures include:
- Secure servers and encrypted data transmission (HTTPS).
- Access controls and limited staff access to personal data.
- Regular security reviews and updates.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. After that, we securely delete or anonymise the data.
7. Your Rights
Under the Kenyan Data Protection Act and applicable laws, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Correct any inaccurate or incomplete data.
- Erasure: Request deletion of your data (subject to legal retention obligations).
- Restriction: Limit how we use your data.
- Objection: Object to certain processing activities.
- Portability: Request a copy of your data in a machine-readable format.
To exercise any of these rights, please contact us at info@fabtechexhibition.com.
8. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you interact with our site. You can manage cookie preferences in your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
10. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected such data, we will delete it promptly.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The current version will always be available on our website. Significant changes will be communicated to you where appropriate.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please reach out to us:
Data Protection Officer: FABTECH Management Team
Last updated: August 2026
